!DOCTYPE html> Conexial System — Field Service & Ticketing Platform (Demo)
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Conexial System LIVE DEMO
← conexialsolution.co.ke
Demo Environment

A ticketing system built
for teams doing field work

Job tickets, technician assignment, photo-verified completion, stock tracking, invoicing, and role-based access — the same system Conexial runs its own CCTV and networking jobs on. This is a live demo instance, not a mockup.

Open the Demo →

DEMO LOGIN

Username admin
Password Admin@123

This is a shared demo account — data may be reset periodically. Please don't use it to store anything you need kept.

Quick Start

A five-minute walkthrough

Once you're logged in as admin, here's a path through the system that touches most of what it does — start to finish, roughly ten minutes.

01

Look around the Dashboard

Right after login, you'll land on the admin dashboard — open tickets, stock alerts, and recent activity at a glance. This is what a manager checks first thing each morning.

02

Create a test ticket

Go to Tickets → New Ticket. Fill in a customer name, phone, and a short description of the job — this is what customer care does for every real job that comes in.

03

Assign it to a technician

Open the ticket you just created and assign it to any technician in the list. Notice the ticket's status changes — this is exactly what the technician would see appear on their own dashboard.

04

Try marking it complete without a photo

Change the ticket's status to Completed — you'll get blocked. This is deliberate: no job can close without photo proof it was actually done. Upload any image to the ticket, then try again.

05

Check stock and materials

Under Accessories, issue an item to a technician, then look at Stock History — you'll see it logged with who took it and how much is left, right down to partial units like meters of cable.

06

Raise a quotation, then an invoice

Go to Accounts → Quotations, add a couple of line items, and save it. From there, convert it into an invoice, record a payment against it, and you'll see a receipt generated automatically.

07

Switch roles to see it from someone else's side

Log out and back in as a technician or accounts user (ask for demo logins for those roles if they're not shown above) — the same system, but each role only sees what's relevant to their job.

How It Works

From job created to job paid for

01

Ticket comes in

Customer care logs the job — what it is, priority, who it's for — and it lands in the queue ready for assignment.

02

Assigned to a technician

A supervisor assigns it to whoever's available. The technician sees it on their own dashboard — nothing to guess about who's doing what.

03

Materials tracked as they're used

Cable, cameras, connectors — issued to a technician and logged against the job, down to partial units (e.g. 300m used off a 1000m roll).

04

Photo required to close it out

A ticket can't be marked complete without proof it was actually done — a photo attached on site, from the technician's own device.

05

Invoiced and paid

Quotations and invoices with real line items and VAT, payments recorded by method (cash, M-Pesa, cheque), and a receipt generated automatically.

Who Uses It

Everyone sees only their own job

ADMIN

Full visibility — every ticket, every branch, every report.

SUPERVISOR

Assigns jobs, tracks technician workload and stock.

TECHNICIAN

Their own jobs, photo upload, materials used, attendance.

CUSTOMER CARE

Logs new tickets, tracks customer history.

ACCOUNTS

Invoices, quotations, payments, expense approval.

MULTI-TENANT

One platform, several client businesses, fully separated data.

A Look Inside

What it actually looks like

SCREENSHOT
Admin Dashboard

admin-dashboard.png

SCREENSHOT
Ticket Detail — Photo Upload

ticket-detail.png

SCREENSHOT
Technician Mobile View

technician-mobile.png

SCREENSHOT
Invoice / Quotation

invoice.png

— Placeholder slots above. Send screenshots and I'll drop them straight in. —

See it running

Log in with the demo credentials above — no setup, nothing to configure.

Open the Demo →